Shipping policy

Last updated: September 1, 2026

DESTINATIONS
We accept orders for the United States and other destinations that we can reasonably serve. Shipping availability may vary by destination. If we cannot ship to your address, we will contact you before the order is finalized and refund any payment already collected for the unavailable shipment.

PROCESSING AND INSPECTION
Every item is inspected by us before dispatch. Ready-to-ship and made-to-order items have different preparation times. The estimated dispatch date will be shown at checkout or confirmed with you before the order is finalized.

SHIPPING COSTS AND DELIVERY ESTIMATES
Available shipping methods, shipping charges, and estimated delivery times will be shown at checkout or confirmed with you before the order is finalized. Delivery estimates are not guarantees and may be affected by customs, carrier delays, weather, public holidays, or events outside our reasonable control.

TRACKING
When tracking is available, we will provide the tracking information after dispatch.

CUSTOMS AND IMPORT CHARGES
International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. Unless checkout or our written order confirmation states otherwise, the customer is responsible for these charges.

ADDRESS ACCURACY
Please provide a complete and accurate delivery address and contact details. Contact us as soon as possible if you notice an error. We cannot guarantee address changes after dispatch.

DELIVERY PROBLEMS
If an order arrives damaged, materially differs from the confirmed order, or appears to have a quality problem that was not disclosed before purchase, contact us with the order number and clear photos or video. We will review the matter under our Refund & Return Policy. For delayed or missing parcels, contact us so we can work with the carrier.

CONTACT
Email: nicefinds@outlook.my
WhatsApp: +86 182 5766 1128